Focuses on professional correspondence, reports, and presentations tailored for organizational environments.
About this course
COMM 1820 Business Communication Strategies prepares you for the written and oral communication demands of the modern workplace. You will learn how to adapt your message for different audiences, from colleagues and managers to clients and stakeholders. The course focuses on clarity, conciseness, and professionalism in every piece of communication you produce.
You will practice writing essential business documents, including emails, memos, formal letters, and reports. You will also develop the skills to plan and deliver effective oral presentations, using visual aids to enhance your message. Through practical exercises and real-world scenarios, you will build confidence in your ability to communicate effectively in professional environments.
Who takes this course
This course is offered to students in the following programs:
- Business Administration (Part-time)
- Business Administration
- Computer Systems Technology (Part-time)
- Computer Systems Technology
- Architectural Technology
- Fitness & Health Promotion
- Medical Laboratory Technology
- Bachelor of Applied Technology — Advanced Manufacturing
- Chemical Process Technology
Credits: 3 · Hours: 45
Prerequisites
None
Learning outcomes
- Draft professional emails, memos, and formal letters for workplace communication.
- Plan and write clear business reports and proposals.
- Design effective visual aids for professional presentations.
- Deliver clear, concise oral presentations to diverse audiences.
- Apply active listening and questioning techniques in professional settings.
Evaluation
| Component | Weight (%) |
| Professional correspondence portfolio | 25 |
| Business report and proposal | 30 |
| Oral presentation | 25 |
| Peer and self-assessment | 10 |
| Participation and quizzes | 10 |