Medical Office Administration prepares you to manage the administrative and clinical side of a healthcare setting. You will learn how to handle patient records, manage schedules, and communicate clearly with doctors, nurses, and patients. The program covers health data management, medical terminology, and the ethics and laws that protect patient privacy. You will also practice technical report writing and digital media tools used in modern health offices. Because the program is delivered in a hybrid format, you will work on some assignments online and meet on campus for hands-on labs and group projects.
Career outcomes
- Medical office administrator
- Health records coordinator
- Clinical receptionist
- Patient services representative
- Healthcare administrative assistant
- Medical office supervisor
Admission requirements
- Ontario Secondary School Diploma (OSSD) or equivalent
- Grade 12 English (C or U) with a minimum grade of 60%
- Mature student status (19 or older by the start of classes) is accepted
Tuition
2024–25 tuition: $3,390 per year (domestic)
Courses
- GNED 2510 Technical Report Writing
- GNED 2660 Digital Media and Society
- HLTH 1160 Health Records Management
- HLTH 1170 Medical Terminology Foundations
- HLTH 1180 Healthcare Communication Skills
- HLTH 1300 Healthcare Ethics and Law
- HLTH 2560 Health Data Analytics
- KINE 1850 Health Data Management
- KINE 1900 Medical Terminology and Language
- KINE 1970 Healthcare Ethics and Law
- MATH 1210 Technical Mathematics I
- MATH 2970 Mathematics for Laboratory Science
- PHAR 1290 Medical Terminology and Records
What you will learn
Medical Office Administration prepares you to manage the administrative and clinical side of a healthcare setting. You will learn how to handle patient records, manage schedules, and communicate clearly with doctors, nurses, and patients. The program covers health data management, medical terminology, and the ethics and laws that protect patient privacy. You will also practice technical report writing and digital media tools used in modern health offices. Because the program is delivered in a hybrid format, you will work on some assignments online and meet on campus for hands-on labs and group projects. You will gain confidence in using database systems, managing appointments, and supporting clinical staff behind the scenes.
How the program runs
This Ontario College Diploma takes two years to complete and includes four terms. You can start in September or January. The program is based at the Mercer Street Campus, which is in downtown Wrenford. Classes are held in the Mill Building and the Market Square Studios, where you will use real-world software for health records and office management. You will complete 13 courses, including foundations in mathematics, health sciences, and professional communication. The hybrid schedule is designed to give you flexibility while still providing the face-to-face practice you need for client service and clinical support roles.
Admission
To join the program, you must hold an Ontario Secondary School Diploma (OSSD) or an equivalent qualification. You will need Grade 12 English at the college or university preparation level with a minimum grade of 60%. If you are 19 or older by the start of classes, you may apply as a mature student. The program runs on a hybrid delivery model, so you will need reliable internet access and a quiet workspace for online sessions. All students must follow the college's code of conduct and privacy rules when handling simulated patient data.
Tuition and fees
The cost of this program is set for the 2024–25 academic year. 2024–25 tuition: $3,390 per year (domestic). This fee covers your instruction, use of campus computers, and access to the library. You will also pay annual ancillary fees for services like student health and dental plans, the campus store, and athletics. Payment plans are available through Student Financial Aid, and you may be eligible for fee waivers or provincial student financial assistance if you qualify.
After you graduate
Graduates of the Medical Office Administration program are ready to work in doctors' offices, clinics, hospitals, and community health centres. You will take on roles such as medical office administrator, health records coordinator, clinical receptionist, patient services representative, and healthcare administrative assistant. Employers value your ability to manage electronic health records, handle confidential information, and provide a welcoming experience for patients. The skills you build in this program also prepare you for further study in health administration or business management.
How to apply
You can apply to this program through the provincial college application service. Select Medical Office Administration and choose your preferred intake term. If you are applying as an international student, use the polytechnic's own application form. You will need to upload your transcripts and any required test scores to myWrenford. Once you receive an offer, accept it in the portal and pay your tuition deposit to secure your seat. For questions about admission, contact the Admissions office at 519-555-0171 or visit the How to apply page.