You will learn how to take complex information and turn it into clear, useful documents that solve real problems. The program covers audience analysis, information architecture, and professional editing. You will practice writing user guides, policy documents, and technical reports, and you will learn how to structure content for digital platforms. Presentation skills and research methods are woven into the coursework so you can share your findings confidently.
Career outcomes
- Technical writer
- Editor
- Information designer
- Content strategist
- Documentation specialist
Admission requirements
- Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 or older by the start of classes).
- Grade 12 English (C or U), minimum 60%; international: English proficiency test or equivalent.
- A competitive application based on your academic record and writing sample.
Tuition
Domestic tuition for the 2026–27 academic year is $4,680 per year. Ancillary fees of $1,125 apply separately.
Courses
- COMM 5300 Advanced Technical Documentation
- COMM 5360 Editing and Proofreading
- COMM 5640 Information Architecture
- COMM 5660 Portfolio Development
- GNED 5120 Advanced Technical Documentation
- GNED 5460 Professional Presentation Skills
- GNED 5490 Research Methods and Statistics
- GNED 5880 Interprofessional Collaboration
- GNED 5960 Global Technology Trends
What you will learn
You will learn how to take complex information and turn it into clear, useful documents that solve real problems. The program covers audience analysis, information architecture, and professional editing. You will practice writing user guides, policy documents, and technical reports, and you will learn how to structure content for digital platforms. Presentation skills and research methods are woven into the coursework so you can share your findings confidently. You will also study global technology trends and interprofessional collaboration, which prepares you to work in diverse teams across different sectors.
How the program runs
This program is delivered fully online, so you can study from anywhere in Ontario. The program spans two to three terms over one year, with a September start date. You will complete nine courses, including core technical communication modules and general education courses in research and professional skills. All classes and assignments are managed through the student portal, and you will receive support from instructors and peer mentors throughout the term. The online format allows you to balance your studies with work and family commitments, while still gaining hands-on experience through portfolio projects and simulated workplace scenarios.
Admission
Applicants must hold an Ontario Secondary School Diploma or equivalent, or qualify as a mature student (19 years of age or older by the start of classes). You need Grade 12 English (C or U) with a minimum grade of 60%. International applicants must provide proof of English proficiency through an accepted test. Applications are reviewed on a competitive basis, and we encourage you to submit a writing sample with your application. The equal consideration date for fall intake is March 1, 2027. If you do not meet the English requirement, you may be eligible for conditional admission or required to complete a foundation course before starting.
Tuition and fees
Tuition for the 2026–27 academic year is $4,680. Ancillary fees of $1,125 are charged separately to cover student services, technology, and campus access. Payment plans are available through Student Financial Aid. Domestic students may be eligible for Ontario student financial assistance. International students must pay tuition in full before classes begin. For a full breakdown of fees and information on scholarships, visit the Tuition & Fees page.
After you graduate
Graduates are prepared to work as technical writers, editors, content strategists, and documentation specialists across a range of industries. The program equips you with a professional portfolio that demonstrates your ability to communicate complex information clearly. Many graduates go on to roles in software development, healthcare, engineering, and government, where clear documentation is essential. You will also have the skills to continue into advanced graduate programs or specialise in a specific industry. The program's focus on digital tools and audience analysis makes you highly adaptable in a fast-changing job market.
How to apply
To apply, submit your application through the provincial college application service. Domestic applicants can apply directly online, while international applicants use the polytechnic's international application form. There is no application fee. Once you receive your offer, you will access the student portal to upload your documents and pay your tuition. Visit How to apply for step-by-step instructions.