Contact Student Financial Aid

How to reach us

The Student Financial Aid office is here to answer your questions and help you explore your financial support options. You can reach us by phone, email, or by visiting our office in person.

Contact us by email

If you prefer to email us, please include your full name and student ID number in your message. We will respond as quickly as we can, though response times may vary depending on how many messages we receive.

Email: [email protected]

Contact us by phone

Our staff are available during regular business hours to take your call.

Hours of operation
Monday to Friday, 8:30 a.m. to 4:30 p.m.

Phone
519-555-0173

Visit us in person

You are welcome to stop by our office for face-to-face help with tuition, fee assessments, or payment plans.

Hours of operation
Monday to Friday, 8:30 a.m. to 4:30 p.m.

Location
Hollis Hall, Room 202
Benchlands Campus
1500 Benchlands Drive, Wrenford, ON N4Q 2B1

Book an appointment

If you need more time to discuss your financial situation, you can book a one-on-one appointment with a financial aid advisor. Appointments are typically 30 minutes long and can be held in person, over the phone, or virtually.

Call our office at 519-555-0173 to schedule a time that works for you. Please arrive or log in five minutes before your scheduled slot.

Important tuition dates

Keep in mind the deadlines for paying your term tuition. If you are unsure about your fee balance or need to set up a payment plan, we can help you sort it out before the due date.

  • Fall 2026 tuition due: August 3, 2026
  • Winter 2027 tuition due: December 7, 2026

For a full breakdown of tuition and ancillary costs, see Tuition and fees.

More financial support

Besides loans and payment plans, you may be eligible for grants or awards. Visit Scholarships & Bursaries to learn about funding you do not have to pay back. You can also manage your payments online through Pay your fees.

Contact details

Student Financial Aid
Hollis Hall, Room 202
Benchlands Campus
1500 Benchlands Drive, Wrenford, ON N4Q 2B1
519-555-0173
[email protected]