Year
Year 2
Semester
Second Semester
Credit
3
Program Description
Details operational workflows, supply chain basics, and efficiency improvements for businesses.
About this course
MKTG 2820 Business Administration Operations explores how businesses keep running smoothly. You will learn to map out daily workflows, understand the basics of supply chain management, and find ways to improve efficiency. The course covers the practical side of operations, including procurement, inventory control, and logistics.
Who takes this course
Credits: 3 · Hours: 45
Prerequisites
None
Learning outcomes
- Map and analyse business operational workflows to identify bottlenecks.
- Explain the core principles of supply chain management and procurement.
- Apply methods for measuring and improving operational efficiency.
- Evaluate supply chain risks and propose mitigation strategies.
- Present data-driven recommendations for process optimisation.
Evaluation
| Component | Weight (%) |
| Mid-term exam | 30 |
| Supply chain case study report | 25 |
| Process improvement project | 25 |
| Final exam | 20 |