Year
Year 1
Semester
Second Semester
Credit
3
Program Description
Explores hardware architecture, operating system concepts, and basic networking protocols essential for technical support roles.
About this course
This course covers the essential building blocks of modern computer systems. You will explore hardware architecture, learn how operating systems manage resources, and study the basic networking protocols that keep devices connected. The content is designed to prepare you for technical support roles where practical knowledge is key.
Who takes this course
Credits: 3 · Hours: 45
Prerequisites
None
Learning outcomes
- Identify the core components of a computer system and explain their functions.
- Install and configure common operating systems and device drivers.
- Explain the basics of networking protocols and connect devices to a local network.
- Troubleshoot common hardware and software issues in a technical support context.
Evaluation
| Component | Weight (%) |
| Mid-term examination | 30 |
| Practical lab assignments | 40 |
| Final practical exam | 30 |