Program
Year
Year 1
Semester
Second Semester
Credit
3
Program Description
Explores dynamics of human interaction, active listening, and conflict resolution in diverse settings.
About this course
COMM 1250 Interpersonal Communication Skills explores the dynamics of human interaction, active listening, and conflict resolution in diverse settings. You will learn how to communicate clearly and effectively with others, whether in a classroom, a workplace, or a community setting. The course focuses on building practical skills that help you navigate relationships and solve problems.
Who takes this course
This course is offered through the Communication & Liberal Studies department in the Kingfisher Building at the Benchlands Campus. It is a required course for the following programs:
- Graphic & Interactive Design
- Computer Systems Technology (Part-time)
- Computer Systems Technology
- Construction Management
- Construction Management (Part-time)
- Fitness & Health Promotion
Credits: 3 · Hours: 45
Prerequisites
None
Learning outcomes
- Analyse the role of verbal and non-verbal cues in effective interpersonal communication.
- Demonstrate active listening techniques to build rapport and trust in professional and personal settings.
- Apply conflict resolution strategies to navigate disagreements and de-escalate tense situations.
- Adapt communication styles to interact effectively with diverse individuals and groups.
- Reflect on personal communication strengths and areas for improvement through feedback and self-assessment.
Evaluation
| Component | Weight (%) |
| Active listening participation | 20 |
| Conflict resolution case study | 30 |
| Group communication project | 30 |
| Final reflective essay | 20 |