Lost and found policy
Campus Security manages all lost and found property across both the Benchlands Campus and the Mercer Street Campus. If you lose an item or find something that belongs to someone else, please follow the steps below to ensure it is returned safely or handled according to college policy.
Where to report or claim
You can report a lost item or claim a found item at the Campus Security office on either campus:
- Benchlands Campus: Hollis Hall, Ground Floor
- Mercer Street Campus: Mill Building, Security Kiosk
Campus Security is available twenty-four hours a day, seven days a week. Emergencies should always be directed to 911 first. For non-emergency inquiries, you can call 519-555-0176.
How to claim a found item
To claim an item you believe is yours, you must visit the Campus Security office in person. You will need to provide a detailed description of the item and show a valid photo identification card (student, staff, or faculty). Security staff will ask you specific questions about the item to verify ownership. If we are satisfied that you are the rightful owner, we will release the item to you. Please note that Campus Security cannot mail or hold items for pickup without a formal claim process.
Retention period and disposal
Unclaimed items are held for thirty days. After this period, items are transferred to the Wrenford Police Service for safekeeping or further processing. Perishable items are disposed of daily. We do not accept items that are soiled, broken, wet, or deemed unsafe to hold, such as open food, damaged electronics, or sanitary products. Items that are donated to local charities are handled through our standard donation procedures.
Reporting lost or stolen assets
If you have lost college property or suspect something has been stolen, you must report it immediately. Departments and staff are responsible for protecting assets under their care. Students and visitors should submit a missing or stolen asset report through the Campus Security portal or by visiting the security office. For lost keys or access cards, please report them right away so we can update access permissions. Campus Security will work with the college's supply management team and law enforcement to investigate the loss and update our insurance records as needed.
Contact and hours
Campus Security operates twenty-four hours a day. The main office at Hollis Hall is open Monday to Friday, 8:30 a.m. to 4:30 p.m. For more information about security protocols, visit our security policies page. You can also reach out to the college directly through our contact page.